Monica Mendonca is a highly experienced professional in the field of Life Science, specializing in clinical research trials. With more than 11 years of industry experience, she has a strong background in clinical operations and clinical data management. Monica has also excelled in the role of a business analyst within the clinical data management domain.
Key Strengths:
Ability to impactfully communicate and present product demonstrations to key client stakeholders
Detailed data review and discrepancy management
Technical writing
Efficient at time and stakeholder management (both internal and external)
Strong communication skills with excellent work ethics
Professional Experience:
Lead Clinical Data Manager in DiagnoSearch Life Sciences (Wide Angle Insights): June 2023 – Till Date
Reviewing clinical data to ensure error-free, quality data
Responsible for preparing and communicating entire study metrics to clients
Performing central lab checks & external vendor lab data reconciliation
Issuing queries and resolving discrepancies
Clinical Data Manager in TCS (Inform, IDM, RAVE): November 2016 – Feb 2022
Preparing and communicating study metrics to clients
Providing data listings/reports in the required format
Central lab checks & external vendor lab data reconciliation
Issuing queries and resolving discrepancies
Business Analyst: February 2022 – June 2023
Preparing and presenting product demonstrations to potential clients
Creating a business case via research and analysis
Working on JIRA Application and tickets raised
Identifying issues and potential improvement areas
Certified Process Trainer: January 2015 – February 2022
Qualification and certification of new trainer candidates
Driving process improvement in client partnerships
Senior Process Associate: May 2013 – January 2015
Working on the integrated web-based clinical trial management system
Experienced in managing clinical trial safety documents
Coordinating between client, internal, and external teams
Recognition & Achievements:
Published Research Article in Asia Pacific Journal of Healthcare Management
Bronze Award
Star Performer Award
Academics:
MBA: Master of Marketing Management 2018 – 2021
Post Graduate Diploma in Clinical Studies 2012 – 2013
MSc in Life Science (Specialization: Applied Medical Sciences) 2010 – 2012
BSc in Microbiology and Biochemistry 2007 – 2010
Hobbies:
Quilling
Learning a new language (Currently learning French)
Dancing (Bharatanatyam & Salsa)
Occasionally cooking
Cover Letter:
**Monica Mendonca**
**Current Designation:** Lead Clinical Data Manager
**Address:** Mumbai, MH, 80
13February2025
**Position Applied: Techno-Functional Business Analyst**
Dear Recruiter,
In more than 11 years of my work experience, I have collaborated with intra and inter team members to understand the gaps within process and product and suggested appropriate solutions and enhancements. I have gathered experience of working with large data sets and analyze them to identify any crucial trends or patterns.
I have honed the skills necessary to contribute to positive business results through effective organization, prioritization, and time management abilities. I have strived to exercise a calculated and methodical approach to problem-solving and be self-motivated while simultaneously being an effective team player.
Currently working as **Lead Data Manager in DiagnoSearch Life Science** and previously as **Business Analyst** for **Tata Consultancy Services Ltd**, has given me experience in 1) Recording of critical data and validating the same. 2) Analyzing the data recorded in database and identifying data discrepancy, and resolving it via issuing queries, client communication. 3) Creating metrics and providing updates on study status assigned to me. 4) Performing Sanctions for US based investigators and assessing their eligibility to participate in clinical trials and resolving the issues by communicating with clients. 5) Generating and analyzing the list of Healthcare Professionals eligible to participate in clinical trials for regulatory submissions. 6) Ensuring proper documentation and archival of critical documents in appropriate portal and its accessibility to site investigator and staff.
I understand that my accomplishments and significant contribution to the teams coupled with my expertise in data management and data analysis and a degree in Marketing Management would make me a great addition to your team.
I firmly believe that my strengths and qualifications are an ideal match for the **Techno-Functional Business Analyst** and will bring immediate value to your esteemed organization. Further, my communication, planning and customer service abilities will serve to support your continued organizational efforts.
To illustrate the scope of my career history and professional competencies, please take a moment to review my enclosed resume. I am grateful for your evaluation of my credentials and subsequent response.
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